1. If your staff card is lost, please contact Human Resource of HKU.

2. If your student card is lost, please submit the application for replacement of Student Registration Card online via HKU Portal -> SIS Menu-> Self Services-> Report Lost/ Damaged Card.

3. Department manages a Door Access System which is for controlling the doors of our department premise ONLY. It is a separate system from other systems in HKU.

4. “User account” is set up for each user/student in the Door Access system. This account contains the card ID of your card and all the access right information. Technical staff supporting your project supervisor should set up the new account for RPGs, Research staff and . General Office staff will ONLY set up “User account” for UGs and TPGs.

5. If your card is changed, the HKU system will NOT communicate with our Door access system for any update. Please find the technical staff in charge of your supervisor. He/she will update the card ID in “User account”.

6. Normally, “User account” of RPG is expired two years after the account is created. Please find the technical staff supporting your supervisor to renew the “User account” for another two years.

7. Normally, “User account” of research staff and post-doc is expired according to their employment contract. Please find the technical staff supporting your supervisor to renew the “User account” according to the new employment contract.

8. Upon renewal of “User account” in 6 & 7, the setting of accessing different doors will not be changed because all the access right information is not changed.

9. Please use MUMS (https://nas2.mech.hku.hk) to submit your door access application. As a safety concern, technical staff have the right to ask you to submit the application in MUMS again before renewal of “User account” in 6 & 7.

10. As mentioned in 3. above, Department cannot control the access of Research Student Center and HKU library, which a      not the premise of our department.

 

​

 

 

Created and revised in July 2024.